EP7 - Gym leader
The owner of my local gym was drowning in sentiment and debt.
He loved his "community."
I dont think he understands -- His "community" was bankrupting him.
So I bought his gym for pennies on the dollar.
He thought I'd add new machines -- I didn't add a single thing.
I brought in a bulldozer and tore out the basketball court. His staff was horrified.
They saw a feature. I saw a filter.
You see, a basketball court attracts a certain demographic -- High-usage, low-spend, zero secondary revenue.
They weren't customers -- they were liabilities.
By removing their reason to be there, I removed them.
Suddenly, the gym was quiet and clean. Then I doubled the membership price.
And the real customers started to arrive.
They weren't paying for the equipment. They were paying to not be at a gym with the people who used the basketball court.
I didn't sell fitness. I sold exclusivity as a service.
Profit isn't about what you add. It's about who you have the courage to subtract.
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Footnotes
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True story. Some guy just got rid of some parts of his gym, stop a certain group of people coming, and now he has a quiet, clean, profitable gym. ↩